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Service/Parts

Maximum Uptime and Quick Service — it's what you expect in a Vactor and it's what drives us to work hard every day.

Our goal at Vactor Manufacturing is to achieve total customer satisfaction by providing high quality, quick response service to keep you up and running.

From the minute you make a decision to invest in a Vactor you expect it to work when and where you need it. Vactor Manufacturing's (Federal Signal Environmental Solutions Group) service department is committed to ensuring that it does.

At the heart of Vactor Manufacturing's Customer Service is our extensive dealer network. We are proud to have over 70 dealers with service centers worldwide, staffed with factory-trained, highly-experienced service technicians, and stocked with the necessary parts to assist you quickly and efficiently.

Our Performance Matched Parts are built to our specifications to deliver the highest quality in performance and reliability. Vactor Performance Matched Parts are sold only through our authorized distributors. To learn more about our genuine Vactor parts, contact your local Vactor Manufacturing dealer.

Every new Vactor is backed by a one year factory warranty and comes with an operator's manual and parts book for quick, easy reference as well as the appropriate engine operator's and parts manual. Customers can select from a number of extended warranty options depending on their unique needs.

To ensure that we exceed your expectations, we conduct ongoing customer satisfaction surveys, focus group research and meet regularly with our Parts and Service council.

If you have a question, need information or have a suggestion you would like to pass along, fill out our Contact Service Form or contact us at Toll Free Phone: +1 (877) DIAL-ESG (877-342-5374)International Phone: +1 (815) 672-3171 or email us at service@vactor.com.